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Refund Policy

Our policies for cancellations and refunds

Please read this policy carefully before placing your order. This document outlines our cancellation and refund procedures.

1Cancellation Policy

Cancellation by Vishwakarma Gifts

We reserve the right to cancel orders under certain circumstances, including:

  • Product quantity limitations
  • Errors in product or pricing information
  • Credit department limitations

For perishable items, delivery is attempted only once. No refunds are possible if delivery fails due to incorrect address or recipient unavailability.

Cancellation by Customer

  • 3% processing fee will be deducted from refunded amount
  • Refunds are processed within 7–10 working days
  • No refunds after production has started or order is dispatched

To cancel an order, email us at giftsvishwakarma@gmail.com

Note: As all products are personalized, production begins shortly after order confirmation.

2Terms & Conditions

Customer Responsibilities

  • Extra delivery charges apply for returns due to incorrect address
  • We verify customer details and may reject incorrect requests

3Product Complaints

  • Unboxing video is mandatory for defective product claims
  • Replacements take 10–15 working days after receiving returned item
  • No returns for used, tampered, or damaged packaging

Please report issues within 24 hours of delivery to giftsvishwakarma@gmail.com