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Terms of Service

Please read these terms carefully before using our services

By using vishwakarmagifts.com, you agree to comply with and be bound by the following terms and conditions.

1 Introduction

vishwakarmagifts.com is a gifting service provider operating throughout India. We reserve the right to accept or reject any order after verifying contact details.

Marketing & Product Variations

  • Client images may be used for marketing unless objected to
  • Actual products may slightly vary from website images
  • Product specifications are approximate
  • Similar products may be substituted if required

Website Usage

  • Content is for personal, non-commercial use only
  • Unauthorized copying or distribution is prohibited
  • Prices and availability may change without notice
  • Sales to resellers may be limited
Note: Due to time-sensitive gifting, previews may not be possible for all orders.

2 Refund Policy

Cancellation by Vishwakarma Gifts

  • Orders may be cancelled due to stock, pricing, or credit issues
  • Perishable items get one delivery attempt only

Cancellation by Customer

  • 3% processing fee applies
  • Refunds processed in 7–10 working days
  • No refund after production or dispatch
  • Email: giftsvishwakarma@gmail.com

3 Billing & Shipping Details

  • Contact us immediately for corrections
  • Changes allowed only before dispatch
  • Email: giftsvishwakarma@gmail.com
  • WhatsApp: +91 8824942813

4 Media Requirements

Photos / Images

  • Only HD quality images accepted
  • Follow product instructions carefully
  • No responsibility for poor image quality
  • No collages or mosaics

Messages / Text

  • Some symbols/emojis may not engrave
  • Products ship as-is if no message provided
  • Text printed exactly as submitted

5 Product Add-ons

  • Final price may vary after processing
  • Add-ons default to quantity of one
  • Damaged add-ons will be replaced or refunded

6 Legal Terms

  • Vishwakarma Gifts operates from Jaipur, Rajasthan
  • Not responsible for courier delays

7 Customer Responsibilities

  • Provide accurate delivery details
  • Extra charges for incorrect information
  • Unboxing video required for damage claims
  • Report issues within 24 hours

8 Product Complaints

  • Unboxing video mandatory
  • Replacements take 10–15 days
  • No returns on used or damaged items
  • Email within 24 hours of delivery

Need Assistance?

Email: giftsvishwakarma@gmail.com

WhatsApp: +91 8824942813